Sales & Support Office
8733 Lakewood Drive, Ste 209
Windsor, CA 95492
Corporate & Accounting Office at Milano Winery
14620 South Highway 101
Hopland, CA 95449
We're all in agreement that clubs are the lifeblood of any DTC Wine Sales Program. They improve customer loyalty, provide guaranteed revenue streams at just the right times and pay for the heavy load of new customer acquisition. However, if you're processing your clubs manually, your profits could be going out the door, not to mention your frustrated employees.
VinNOW fixes all of this with our easy wine club automation tools. Keep your wine in your customers glass all year long and maximize your profits. VinNOW clubs are powerfully flexible for your operation design and very easy to use. For a peek at a club run in progress, watch the video to the left.
**A new efficiency tool that is available through our card processing partners will automatically update your expiration dates and replacement card numbers. Click here to learn how you may never have to call customers for updated card info again!
Click on the links below for more detail and then call our sales department to see a miniature club run in action.
Sign-Ups Are Easy With VinNOW's Single Software Approach
Once the customer record has been created (back office or POS Quick Add), signing the customer up for a club is as easy as adding a product to a sale.
VinNOW allows you to create a special product code for each club or club tier in your offering. When a customer agrees to sign up for a club, you simply click on that product code to their tasting room purchase. That's it, the customer automatically becomes a member of that club. Club discounts will even be automatically applied to the items being bought the day of the sign-up.
In the customer record, the "Wine Club" tab begins to populate with the club they joined and their preferences can be set at a later time keeping your tasting room from being bogged down with data entry and burdensome processes.
Set club member preferences with a few click.
Wine club preferences such as "To Be Shipped" or "Hold for Pickup", method of payment & card to use, gift memberships and skip shipments are all set in the customer record on the "Wine Club Tab". The creation of this tab happens when the sales associate adds the product code for the club to the guest's order.
Automation Saves Time An Increases Efficiency
If you've ever created 150 or more orders by hand and dialed 150 X 16 digit credit card numbers into a phone set by hand, you're going to love how much time VinNOW will give you back.
Reporting on Club Performance
Are you "in the know" about how your clubs are reporting? VinNOW makes it easy to stay on top of your club performance and the beneficial results.
“I can't say enough great things about the VinNOW product, service and support. I shopped a lot of different systems and decided to go with VinNOW because they had all the functions I was looking for for my small retail wine shop.”
Get a Free Demo
What better way to experience the power and versatility of VinNOW than seeing it in action. Let us know when works for you and we will set up an online demo hosted in person by one of our stellar sales team!